How can the customers order the products?
If you visit this link https://ishop.com.bd/how-to-order you will be able to know the process of ordering the products. Other than that, you can let us know the product code over phone and order or you can order manually from the facebook page.
How can the customers select the correct product?
All of the details of each products will be given. If you are still concerned or in doubt you can call us at our hotline number to know the appropriate size for you.
How do we deliver the products?
After completing the whole shipping process, it takes around ten to fifteen days for the international products to arrive. After receiving the products, we do home delivery and the complete cost of delivery is paid by us.
And for other products, we do home delivery 2-3 days all over Bangladesh.
Are the products shown in pictures similar in real life?
The uploaded picture will depend on few factors such as display settings, brightness, graphic settings and many other things which might result in minor differences between the pictures of website and in real life but the pictures will be appropriate enough to help the customers decide.
Why does it takes such a long time for shipping process?
http://ishop.com.bd is basically an online shop. We currently do not have any showroom. But, we are planning to locate our showroom in future for cities such as Dhaka & Chittagong. Currently, we do have offices in cities like Chittagong and Dhaka, also in different countries of the world. If you order, we will directly send you the products to your desired location from the warehouse of that specific country.
How can the customers trust ishop?
Firstly our institution is a registered company in Bangladesh and we have the registered account in City bank. The partnered companies are registered in their specific countries. The only goal for us is to satisfy the customers as our intention is to do business. If we betray the customers, it will effect our reputation which will also effect our business. To know the details of our service the customers can search in our facebook page or you can visit our office.